ClaimFlow OS
The operating system behind every PURE claim — from first notice of loss to final settlement.
ClaimFlow OS is PURE's proprietary claims management platform. It powers every intake, every negotiation, every supplement, and every restoration project — giving our clients complete transparency and our advocates an unfair advantage.
The Technology That Levels the Playing Field
Insurance companies invest millions in technology to minimize what they pay out. Their adjusters use sophisticated software, databases, and pricing tools — and most policyholders have nothing.
ClaimFlow OS changes that. Built specifically for claims consulting and PA coordination, it gives PURE's team — and our licensed PA network — the same level of documentation, tracking, and intelligence that carriers use against you.
Every PURE client gets access to their own ClaimFlow OS portal — a real-time window into their claim, their documents, and their advocate's activity.
Latest Update
Supplement filed. 14 additional line items identified. Carrier response expected within 10 days.
Built for Every Stage of the Claim
Intelligent Claim Intake
Structured intake forms capture every detail — property info, carrier, loss type, photos, and policy data — in a single streamlined workflow.
Policy Intelligence Engine
ClaimFlow OS cross-references your policy language against documented losses to identify every covered item — including items adjusters routinely miss.
Real-Time Settlement Tracking
Every offer, counter-offer, and negotiation milestone is logged and visible. Clients see exactly where their claim stands at every moment.
Multi-Party Coordination
Seamlessly coordinate between public adjusters, contractors, mitigation crews, and clients — all in one centralized communication hub.
Automated Client Updates
Clients receive automatic SMS and email updates at every claim milestone — no more chasing status. Transparency builds trust.
Supplemental Claim Generator
ClaimFlow OS identifies missed line items and generates professional supplement requests backed by Xactimate pricing data.
Dispute & Denial Toolkit
When carriers deny or underpay, ClaimFlow OS generates demand letters, appraisal requests, and appeal documentation automatically.
Contractor Network Integration
Connect directly with PURE's vetted restoration contractors. Estimates, scopes of work, and invoices flow directly into the claim file.
Mobile-First Client Portal
Clients access their claim file, upload photos, sign documents, and communicate with their advocate from any device, anywhere.
7 Stages. Zero Gaps. Full Accountability.
Intake
Client submits loss details, photos, and policy info through the secure intake portal.
Assessment
PURE advocates review the file, identify all covered losses, and build the claim strategy.
Filing
Claim is filed with the carrier. ClaimFlow OS tracks every communication and deadline.
Negotiation
All offers and counters are logged. The system flags below-market settlements automatically.
Mitigation
Emergency and remediation services are dispatched and documented directly in the claim file.
Restoration
Contractor scopes, permits, and completion milestones are tracked through to final inspection.
Closeout
Final settlement is documented, contractor invoices reconciled, and client satisfaction confirmed.
Your Data is Protected. Always.
ClaimFlow OS handles sensitive personal, financial, and property data. We take that responsibility seriously — with enterprise-grade security at every layer.
Ready to Put ClaimFlow OS to Work for You?
Every PURE client gets full access to ClaimFlow OS — at no additional cost. It's included in our contingency-based service.